About a month ago I had a p3 fly away. I opened a ticket and sent all my flight data in to DJI.. then I waited for awhile to hear back from them. As it turns out the fly away was deemed a warranty case and DJI sent me an email asking me to accept a 100% off coupon for a p3 by simply replying to the email with a breif statement saying I accept the offer. The email also stated that I should wait 3 business days for the coupon. Well 3 days came and went, and as of today it has been over a week. I have sent several emails to DJI support with no conclusive answer as to why my coupon has not arrived. I also called DJI support again a few days ago and was only told it will be looked into but I am still waiting to hear back again.

Is there any chance I could get some answers or clarification here?

Thank you

hello? DJI do you still exist?

Sorry for the inconvenience caused, would you please provide me your case number? We'll help you escalate it and handle it asap.

DJI Natalia Posted at 2016-11-11 10:24
Sorry for the inconvenience caused, would you please provide me your case number? We'll help you esc ...

CAS-293406-Q7H0X6

friedolays777 Posted at 2016-11-11 20:01
CAS-293406-Q7H0X6

We'll help you handle this case asap, thank you for your supporting.
Nice day!