CARE-REFRESH REFUND
1238 4 2016-11-10
Uploading and Loding Picture ...(0/1)
o(^-^)o
ALTO
lvl.2
Flight distance : 968291 ft
Malaysia
Offline



Hi DJI Team,

when I pre-ordered my Mavic, I had opted for the Care-Refresh package.
If I remember correctly, your system says my location is not within the coverage zones but I was still debited for it.

Attached is a snapshot of my order :-

Payment Status:

Pay Confirmed
Payment Method:Credit Card
Total:USD $1,399.00
Order Time:2016-09-28 05:37:35 (UTC)


2016-11-10
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
Offline

Hi,
If you email online sales they will take care of the credit.
2016-11-10
Use props
ALTO
lvl.2
Flight distance : 968291 ft
Malaysia
Offline


Thanks, could you provide me with their email address
2016-11-10
Use props
DJI Natalia
Administrator
Flight distance : 318 ft

Offline

ALTO Posted at 2016-11-11 12:51
Thanks, could you provide me with their email address

It's onlinesales@dji.com.
2016-11-10
Use props
ALTO
lvl.2
Flight distance : 968291 ft
Malaysia
Offline


Got it  thanks
2016-11-11
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules