Rodger Marjama
lvl.3
United States
Offline
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Not to discourage you, but buying any product when you know there is something wrong with it, is a bad idea in my estimation. I own the Osmo+ and have serious issues with it not working on my bike properly. There isn't anyway to get a refund even though I requested one within a couple weeks of my purchase. Turns out DJI forces retailers to send all customers to their designated service representative, so getting a refund is not possible unless you buy directly from DJI, and then only within a 2 week window. All in all a pretty poor company policy which is designed to restrict refunds to just a few. So, any company with this mindset isn't the company to trust in fixing known issues, again, in my estimation. |
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