Dear all,

Today, I noticed an issue with DJI GO 3.0.1 : the mini map does not show the position of the aircraft anymore.

This means the map is just full grey and 100% empty.
Even if I've got more than enough sattelites (9 or 10).
I've tried with 2 other devices, and it worked well.
The phone which is concerned by that issue is the samsung galaxy S7.

The strange thing about that is that I didn't encountered any issue before with the same phone, and same version of DJI GO (3.0.1).

Does anybody have an idea about that, that may help?

Thanks a lot in advance!

Julien

Once check with Internet ON its work fine for sure ...

Is the problem that the map isn't showing the aircraft position as your title says ...
... or is it that the map is blank?
That's two very different things.

Could you please post a screenshot of the map?
Also please check the build-in map if it is working fine.

I have same S7, connect to your wifi network (internet connection) open DJI APP (without connect phantom wifi) and open the camera of your drone. The map will load... now connect to your phantom network wifi

Dears,

The issue is not related to the fact the map does not show any information.
That's normal : I've never loaded the map from internet, so it can't display anything. I'm used to fly like this, no problem.

The issue I encounter is that the aircraft position (nor the smartphone position, even with location enabled) are NOT shown on the map.
That means : no point showing the home point location, no "triangle" showing the aircraft position and no point showing the smartphone location.
Nevertheless, as soon as I get more that 6 sattelites, I get a message telling that the home point has been recorded. The thing is just that it does not display on the map... I've tried zooming a lot, dezooming a lot, no change.

I've tried to reinstall the DJI GO app, by applying the following actions :
- clearing cache of DJI GO
- clearing all the floders related to DJI GO
- uninstalling the app
- rebooting the phone
- downloading / installing DJI GO 3.0.1 again

But the issue remains exactly the same.

Here is a screenshot of the issue (that means, no position point shown).
?dl=0

Last point : if I switch to the other view (radar view I think it's called), the home point is shown. But I don't like this view, as it's not possible to zoom.

If somebody has other ideas, I would be very grateful to him

Julien

julien92 Posted at 2016-11-13 23:49
Dears,

The issue is not related to the fact the map does not show any information.

Aloha Julien,

     Your screenshot did not come through.  It is just an icon.  To really help, we will need to see the screenshot.  If you click on advanced - middle right of this reply box - the advanced version of this reply box will allow you to upload the screenshot.

     Hope this helps!

Aloha and Drone On!

Hello Cetacean,
Thanks for your reply.
Indeed, the attachement failed.I will add it again, following your advice

Julien

The issue is solved! The 3.1.0 version of DJI GO fixed this!