Due to great amount of emails, our pre-sales team failed to respond with their regular speed, while they are trying their best to deal with each case from you.
Would you please let me know your order number? we'd help you handle that asap.
Hi DJI Natalia, Can you do the same canceling process with my order # 001207934655. I bought it from the Apple Store and need refund for my DJI online order.