BarrettF77
lvl.2
Flight distance : 565459 ft
United States
Offline
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I called your 800 number after issues with the dust and firmware, loose propellers, etc and requested after getting a drone without a dusty lenses or blurry cam new propellers and see what could be done for resolution. This is my first purchase (and not a small one) with DJI and was told I would receive a call back. I'm really trying to be fair and give your company a chance, but am about to my limit. If you can reach out to me I would be appreciative as I've had 3 customer service interactions to date and I each time have gotten off the phone feeling underwhelmed and without solution identified. Thanks in advance. |
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