So its almost impossible to cancel an order ? I followed the instructions laid out in the FAQ's to send an email do onlinesales@dji.com and NOTHING

If a moderator sees this thread can someone get someone to respond to my order #
0013283104954

Oh... I see the problem -- you expected an instantaneous cancellation, huh?  

You might want to check your SPAM folder.  Usually you will get an automated response to your email within a couple of minutes.  It may take a day until the order is actually cancelled.

We have checked your order 0013283104954, since you sent an e-mail to our pre-sales support with another e-mail address which is different from what you used when you ordered it, we could not cancel it now.
Please use the e-mail address you ordered it and send an e-mail again, we'll help you deal with the case.

DJI Natalia Posted at 2016-11-22 19:51
We have checked your order 0013283104954, since you sent an e-mail to our pre-sales support with ano ...

Why do you guys make it so difficult to cancel an order?

fansdec58103 Posted at 2016-11-23 12:19
Why do you guys make it so difficult to cancel an order?

Probably so some random person cannot cancel some else's order. The email addresses need to match. Pretty standard.

*Everything* is difficult when it comes to DJI. I ordered a P4P on release day and now chat says its the authorization has timed out from paypal and now im back to the end of the line and have to place another order. So sick and tired of this company. I'm about done and ready to give up on DJI for good.

fans66d5fdc9 Posted at 2016-11-22 20:48
*Everything* is difficult when it comes to DJI. I ordered a P4P on release day and now chat says its ...

What did the order say when you went to the page? was it still in the payment confirmed tab? and is this only a PayPal issue?

fansdec58103 Posted at 2016-11-22 23:36
What did the order say when you went to the page? was it still in the payment confirmed tab? and i ...

Still shows status of payment success. Same as mavic order from months ago and new order I just placed at the end of the line.