Has anyone experienced this?
Went for a flight today, when I powered up got the notification for a new firmware, ran the update and flew fine through 2 batteries with a connected the iphone through the USB-A and still everything fine, on the third battery I switched to the mini usb -ligthning connector and when powered the rc on I got an error with a continuous beeping, I went into the rc calibration within the app and the right stick is not responsive, calibration times out and fails

My app version is 3.1.1, aircraft and RC version is 01.03.0000
Aircraft SN 08QDDBC01200V4, RC S/N is 08RDDB500104BK

Went to DII Assitant 2 and tried a factory reset for the rc, gave me a failed error
Tried refresh on the firmware, failed
Tried to downgrade but also failed

Hi Migue, what's the error when you turned on the RC?

DJI Mindy Posted at 2016-12-12 16:39
Hi Migue, what's the error when you turned on the RC?

stick err and then re-ctr stck

When I connect to DJI Assistant 2 I see listed the v01.03.0000 listed twice, one with date 2016-12-06 and one with 2016-12-09

Migue_alex74 Posted at 2016-12-12 16:45
stick err and then re-ctr stck

Please try to move the sticks, gimbal dial and camera settings dial after turn on the RC.

DJI Mindy Posted at 2016-12-12 16:57
Please try to move the sticks, gimbal dial and camera settings dial after turn on the RC.

All other dials and stick operate

Migue_alex74 Posted at 2016-12-12 17:05
All other dials and stick operate

Please try again, move the dials and stick for several times.If still no work, please let me know.

DJI Mindy Posted at 2016-12-12 02:34
Please try again, move the dials and stick for several times.If still no work, please let me know.

Tried multiple times, no change

Migue_alex74 Posted at 2016-12-13 01:24
Tried multiple times, no change

The error message "Stick err + re-ctr stck" means control stick is not centered.
It's probably a hardware issue, since you had re-centered the stick and calibrated the RC.
I'd suggest you to send it in for further evaluation.
Please send an e-mail to support@dji.com with the following info, the subject should be " Forum support" . We'll help you create a case.
Case illustration:
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Forum link for your case:

DJI Mindy Posted at 2016-12-12 19:44
The error message "Stick err + re-ctr stck" means control stick is not centered.
It's probably a hardware issue, since you had re-centered the stick and calibrated the RC.
I'd suggest you to send it in for further evaluation.

Hi Mindy: Thank you for your follow-up. I already had a support case no. CAS-359801-M4X9Z7 but will send the email and the link to the thread.

Miguel

Migue_alex74 Posted at 2016-12-13 11:27
Hi Mindy: Thank you for your follow-up. I already had a support case no. CAS-359801-M4X9Z7 but will send the email and the link to the thread.

Miguel

One more thing to try, probably won't make a difference but it doesn't hurt to try. I see you are not using the DJI GO 4.0 app.
Can you install the new GO 4.0 app and try a stick calibration.

DJI-Ken Posted at 2016-12-13 10:19
One more thing to try, probably won't make a difference but it doesn't hurt to try. I see you are not using the DJI GO 4.0 app.
Can you install the new GO 4.0 app and try a stick calibration.

Hi Ken: I did try the DJIGo4 that afternoon but same result. RC is on the way for service.

Migue_alex74 Posted at 2016-12-13 14:23
Hi Ken: I did try the DJIGo4 that afternoon but same result. RC is on the way for service.

Ok thanks.
Sorry about that.

Migue_alex74 Posted at 2016-12-14 01:27
Hi Mindy: Thank you for your follow-up. I already had a support case no. CAS-359801-M4X9Z7 but will send the email and the link to the thread.

Miguel

If you already had a case, then you don't need to send email again. Thanks.

Our support received your e-mail asking for the around time.
Generally speaking, it will take around 2 weeks, please feel free to let us know for any questions, thanks.