p4p Transmitter shutter button causes gimball to flip up when I try to take a picture.  If I use the touch buttom on the ipad then no issues.  But if I hit the shutter button  (no 11 in the manual) the gimball flips up, and no picture is taken.

Bill N.

Hello Bill N, could you please make a short video of this issue? Did you full press the shutter button?

DJI Mindy Posted at 2016-12-21 03:24
Hello Bill N, could you please make a short video of this issue? Did you full press the shutter button?

Not much to video.  You press the shutter button on the controller and instead of a picture being taken the camera swings up and level and it zooms in on the screen.  And no picture is taken.  Only way I can trigger the camera is from the screen on the iPad.

civilguy Posted at 2017-1-13 12:14
Not much to video.  You press the shutter button on the controller and instead of a picture being taken the camera swings up and level and it zooms in on the screen.  And no picture is taken.  Only way I can trigger the camera is from the screen on the iPad.

Also doesn't matter if you press quickly or for a long time.  Just swings up.

civilguy Posted at 2017-1-13 12:14
Not much to video.  You press the shutter button on the controller and instead of a picture being taken the camera swings up and level and it zooms in on the screen.  And no picture is taken.  Only way I can trigger the camera is from the screen on the iPad.

Sometimes sending DJI a video is the best way to express yourself.
There is no miscommunication showing them the issues your drone is experiencing at hand.

Wondered why it took you so long to reply back to Mindy?


RedHotPoker

RedHotPoker Posted at 2017-1-13 12:47
Sometimes sending DJI a video is the best way to express yourself.
There is no miscommunication showing them the issues your drone is experiencing at hand.

Actually was good to do the video, noticed that the Gimbal doesn't move at all.  But the video zooms into the upper left corner.

Have you got focus assist on?

Viridis Posted at 2017-1-13 14:58
Have you got focus assist on?

I noticed this after the update, I turned off AF focus Assist and all is better. Check that setting OP.