I have to "tell all" that the DJI repair service is fantastic, from creating the RMA, to being notified of the status of the repair and the return of my P3A was excellent.
David, thanks so much for your positive feedback, glad to hear everything goes fine, enjoy it.
Please feel free to contact us for any further questions, thank you again for your supporting!
May I know have you contacted our tech support to report your case?
Just to verify, you want to return the unit or need replace it with the DJI Refresh?
If you need replace it with Refresh service, here is the instruction for your reference, please open the link below and check FAQ 7: http://www.dji.com/service/djicare-refresh/info#s4