cvein88
lvl.1
United States
Offline
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Hey guys, I'm really really hoping that someone out there can give me a hand with this!
Ordered my new Phantom 3 standard about three weeks ago. It arrived about two weeks ago but with my long hours at work I have not had a chance to get it up and running till friday. I have watched many you tube videos in preperation for my new phantom. I figured by the time it got here I should have everything down pat.
I have had nothing but problems from the go and I really need some help. First off...
I went ahead and charged everything. I downloaded the DJI app to my samsung note 3. I turned on the remote and the Phantom...opened up the app and started the registration process...the first thing I noticed was that the phantom wifi kept turning itself off and disconnecting. Over and over again i would have to close the app and reselect the phantom wifi to try to get it to work. The app went through the startup process of naming the aircraft and what not and putting in an email to register the account. About that time is when the wifi disconnets again. Funny thing is sometimes I start up the app and it takes me right to where it says camera view and sometimes it takes me back to the beginning of the app to register again.
Now even If I click on camera view it takes me to the main screen where there is still no camera view and it says in red weak controller signal and then 2 sec later the box is grey and it says disconnected. This is all happening while the remote is sitting right next to me. While on the main screen it does say "latest frimware!" so I am assuming I am fully up to date.
Now at the same time the aircraft is beeping twice over and over and the rear wings are cycling through what appears to be the colors of green red and yellow, in that order.
Now I have noticed that I can control the gimble with the remote. I wont even try anything else with out the gps.
Then today I tried to connect with my samsung tablet....this time I managed to get the wifi to stay connected but the app keeps getting stuck on the register part...after I enter my email address and pass codes nothing happens. It just all freezes up and back to square one.
I have tried everything... and also because I waited so long to open it up the company I bought it from does not want a return. On monday I will call DJI support which I am hoping that someone on here might have a good phone number for them.
Any advice would be great... I am in the Ft. lauderdale area of Florida if there is any flyers close to me or I dont even mind giving out my phone number to talk voice if anyone wants to help out...like I said I am at a loss.
I am not an advanced user so please if you have advice for me take it step by step...
Thanks again for reading
Chris
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