Saturday morning   07-01-2017 my Mavic Pro crashed.
After a short flight  I wanted to take a picture of my house. I climbed to 40 m and later to 110 m. During this ascend I got a battery warning.

My drone started to drift, uncontrollable and crash in the trees 100 m away. Luckily no person was hurt.

It is in need of a repair.

Here a link to my dropbox for the flight log .dat ( 293 MB)  https://www.dropbox.com/s/o1uvvj ... 8_19-45-02.DAT?dl=0

I also attach the flightrecord as stored on my Ipad Mini.

I hope to find a explanation for this strange behaviour and a way to repair my drone in the Netherlands.

Eddy

January 7th was one of the coldest days this winter in Europe (-20 degrees C in my area) - what was your outside temperature?

Might be easier if you looking for people to have a look to upload to www.phantomhelp.com and download here, sorry to hear of your crash..

Sorry for your crash, Eddy.
Did you get in touch with our tech support and send it in?
I'll transfer your data to our engineers for review.

DJI Mindy Posted at 2017-1-10 02:13
Sorry for your crash, Eddy.
Did you get in touch with our tech support and send it in?
I'll transfer your data to our engineers for review.

I send a mail to support.nl@dji.om.  So far no reply.

Ed Elf Posted at 2017-1-10 09:33
I send a mail to .  So far no reply.

Could you please provide me with the email address you used to contact us?Did you get a ticket number?

DJI Mindy Posted at 2017-1-10 02:13
Sorry for your crash, Eddy.
Did you get in touch with our tech support and send it in?
I'll transfer your data to our engineers for review.

I recieved a RMA in the mail.

Ed Elf Posted at 2017-1-11 08:54
I recieved a RMA in the mail.

Thank you for your update.
If you have any query about the repair status, please feel free to let me know.

Hello Eddy,

I am curious about what happened to your Mavic, keep us posted.

Grtz,
Robert, also from The Netherlands