Gimbal tilting when you take still photo
1791 18 2017-1-14
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Tom
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United Kingdom
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When I take a photo with my P4P, the gimbal tilts slightly after taking the picture.  I've recalibrated everything, and it has done it on all firmwares including the latest.

Is this happening to anyone else? It seems to tilt one way, then on the next photo, tilt back.


2017-1-14
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Heli_Tom
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United Kingdom
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Just for reference, I'm only talking a couple of degrees...
2017-1-14
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DJI Natalia
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Flight distance : 318 ft

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Tom, would you please record a small video showing that? thanks.
2017-1-16
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JAFARINI
lvl.3
Flight distance : 15252589 ft
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Georgia
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Are you referring to gimbal movement when mechanical shutter is used? See this topic http://forum.dji.com/thread-78616-1-1.html  there is also video. Check last post. DJI included parameter to disable mechanical shutter. It may help.
2017-1-16
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Tom
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DJI Natalia Posted at 2017-1-16 02:51
Tom, would you please record a small video showing that? thanks.

Here is a link to a video Natalia.

2017-1-18
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Tom
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United Kingdom
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DJI Natalia Posted at 2017-1-16 02:51
Tom, would you please record a small video showing that? thanks.

What do you think? Is this a problem you can help with? Thanks
2017-1-20
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DJI Natalia
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Tom@ Posted at 2017-1-20 04:01
What do you think? Is this a problem you can help with? Thanks

Please help confirm your aircraft firmware, and may I know the performance for the original pictures?
You can upload several pictures to Dropbox and post the link here.
Then I will transfer the files to our engineers, thanks.
2017-1-20
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Tom
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United Kingdom
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DJI Natalia Posted at 2017-1-20 04:23
Please help confirm your aircraft firmware, and may I know the performance for the original pictures?
You can upload several pictures to Dropbox and post the link here.
Then I will transfer the files to our engineers, thanks.

I am on the latest firmware.

Here are the pictures - you can see how even when the craft doesn't move, the gimbal does.

https://www.dropbox.com/s/di3rwk ... %20horizon.zip?dl=0
2017-1-21
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marksy
lvl.1
Flight distance : 42792 ft
Australia
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Can confirm mine does it too. Latest firmware.
2017-1-21
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Tom
lvl.2

United Kingdom
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marksy Posted at 2017-1-21 12:00
Can confirm mine does it too. Latest firmware.

Lets hope they can fix it in firmware... When pointing 90 degrees down in flight it jolts too sometimes
2017-1-21
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marksy
lvl.1
Flight distance : 42792 ft
Australia
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This fault might be a money back deal for me.
2017-1-21
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DJI Natalia
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Flight distance : 318 ft

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Tom@ Posted at 2017-1-21 08:55
I am on the latest firmware.

Here are the pictures - you can see how even when the craft doesn't move, the gimbal does.

Thanks, I've transferred your files to our engineers, will get back to you once i receive any feedback.
2017-1-22
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fans7d4c3e61
lvl.2
Flight distance : 11827 ft
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Australia
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I have the same issue. And the gimbal tilting left and right when flying at normal speed (no sport mode). It feels like the FPV mode but I am definitely in follow mode for the gimbal. The new camera is awesome by the way. Huge improvement. Hopefully we can resolve our gimbal issues asap.
2017-1-24
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墨老爷子
DJI R&D Squad

Hong Kong
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The is the issue of the gimbal itself, please contract the local dji customer service center, it needs to be returned back and repair
2017-2-5
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fansff2f436a
lvl.2
Flight distance : 1245154 ft
United States
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It happens to me as well, every time a take a picture the horizon tilts 4-6º, adding to that I have very often gimbal horizon drift...No way to make a decent panorama neither a fluid video without encountering the horizon tilt after YAW turns tilting up...IMU calibration, Gimbal calibration, Compass calibration and inflight manual horizon corrections on the daily bases....Very disappointed with my P4P, never happens on previous P2/GoPro and P3P (100 of panoramas, no issues). Waiting for a shipping information to send it back to DJI, I hope returns back in much better shape.
2017-2-6
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fansff2f436a
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Flight distance : 1245154 ft
United States
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fansff2f436a Posted at 2017-2-6 20:17
It happens to me as well, every time a take a picture the horizon tilts 4-6º, adding to that I have very often gimbal horizon drift...No way to make a decent panorama neither a fluid video without encountering the horizon tilt after YAW turns tilting up...IMU calibration, Gimbal calibration, Compass calibration and inflight manual horizon corrections on the daily bases....Very disappointed with my P4P, never happens on previous P2/GoPro and P3P (100 of panoramas, no issues). Waiting for a shipping information to send it back to DJI, I hope returns back in much better shape.

Latest Firmware as well.
2017-2-6
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vidwiz
lvl.1
United States
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Happens here too.  Latest firmware.
2017-2-6
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RoK
lvl.2
Flight distance : 1245154 ft
United States
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2017-2-6
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Damacone
lvl.2
Flight distance : 358622 ft
United Kingdom
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My P4P (the second one - I've already returned one because of a gimbal issue) does this too.
So, is this not 'normal'?  I was hoping it would be fixed by a firmware update.

If not, it looks like this one is going back too...

2017-2-7
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