DJI Assistant 2 doesnt let me login
954 11 2017-1-19
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vivian
Second Officer
Flight distance : 661627 ft
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Hong Kong
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Hello, I dont know whats wrong with DJI Assistant 2.
Im trying to login so that I can calibrate and upgrade check fiemware status, but it simply doesnt let me login at all.
What am I missing ?
2017-1-19
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Have you been able to log in before, it's working just fine for me on Windows and Mac.Can you post a screenshot.
2017-1-19
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napabill44
lvl.1
Flight distance : 14068 ft
United States
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I'm confused as to what the purpose of DJI Assistant 2 us,  I have Mavic with latest FW, DJI Go4 running on IOS and can't understand what Assistant2 adds?  The instructions basically don't exist so I'm left wondering.
2017-1-19
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vivian
Second Officer
Flight distance : 661627 ft
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Hong Kong
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to check and sync logs
2017-1-20
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vivian
Second Officer
Flight distance : 661627 ft
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India
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Now its 5 days . Still im unable to login.
Whom shall I contact now ???
2017-1-22
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sunset
Second Officer
Flight distance : 917477 ft
Germany
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I have the same problem on the mac can not login
Bildschirmfoto 2017-01-26 um 16.34.13.png
2017-1-26
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raybanner
lvl.2
Flight distance : 440312 ft
Italy
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I couldn't login for over 2 weeks now. Does not function here!
2017-1-26
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DJI-Thor
Administrator
Flight distance : 13602 ft
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napabill44 Posted at 2017-1-19 07:58
I'm confused as to what the purpose of DJI Assistant 2 us,  I have Mavic with latest FW, DJI Go4 running on IOS and can't understand what Assistant2 adds?  The instructions basically don't exist so I'm left wondering.

You can use DJI Assitant 2 to upgrade/downgrade your drone, and get the flight data, the dat file, from your drone.
2017-1-26
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sunset
Second Officer
Flight distance : 917477 ft
Germany
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Still unable to login.
2017-1-27
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networth
Second Officer
Flight distance : 661627 ft
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India
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Mine doesnt login from my MacBook pro.
But works from my wife's MacBook pro.
2017-1-29
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CMP
lvl.2
Flight distance : 1195837 ft
New Zealand
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I can't seem to login at all no matter device no matter dji account. It's really annoying but I am hoping for a new version to be released soon solving this issue.

The error message I get is saying password incorrect, so I have changed my password and tried again and still it doesn't work
2017-2-3
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fansbd5c1823
New
United Kingdom
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CMP Posted at 2017-2-3 20:12
I can't seem to login at all no matter device no matter dji account. It's really annoying but I am hoping for a new version to be released soon solving this issue.

The error message I get is saying password incorrect, so I have changed my password and tried again and still it doesn't work

Same problem on my Mac.  I reset the password and entered it again.  Still says wrong password.

Can anyone from DJI comment?
2017-6-11
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