H E L P - Can;t get this thing going.
774 5 2017-1-22
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sirrod
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United States
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I have spent hours..CORRECTION... DAYS ...Trying to get this Phantom 4 Pro + (plus )up and running.

I can't get through the wi-fi set up because it will not acknowledge my account with X-Finity.
I have tried it 25 or 30 times. But nothiNG.
It wont't ackknoleged I have an account.

I have put in my Comcast user name, my password, the last four of my Social Security Number,
my cell number.
AND NOTHING!

I sure would like to get this Chinese thing flying.


Has anyone else had this problem?

P L E A S E  H E L P    {:4_142:}

2017-1-22
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WindSoul
lvl.3
Flight distance : 16 ft
Canada
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just go with DJI GO 4 app and the account on DJI. it will take a while to upgrade the drone firmware. keep the sin number away
2017-1-22
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Maddratter
lvl.1

United States
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WindSoul Posted at 2017-1-22 18:12
just go with DJI GO 4 app and the account on DJI. it will take a while to upgrade the drone firmware. keep the sin number away

The 4Pro+ has its own controller.
2017-1-22
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Sploodge
Second Officer
Flight distance : 809350 ft
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United Kingdom
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Hi Sirod,

would it be possible for you to post a short video showing the issue? Might make it easier for people to help you if they see the issue..
2017-1-23
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DJI Natalia
Administrator
Flight distance : 318 ft

Online

Sirrod, just to verify, you cannot get it activated successfully, right?
What is the error message on the APP? can you please post a picture here? we'll try our best to help you make it work.
2017-1-23
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Stinky711
lvl.2
United States
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"I have put in my Comcast user name, my password, the last four of my Social Security Number,
my cell number.
AND NOTHING!"


  Where does it ask for your Comcast info?  Do you have a Dji go sign in set up?
2017-1-23
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