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Dji still wont contact me about damaging my drone.
525 6 2017-2-8
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Frost
lvl.2
Flight distance : 196299 ft
United States
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Ill post this every day until i get help. Carlfrost272727@gmail.com
2017-2-8
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JPK
lvl.1

United States
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Their customer service is awful.  Myself and other are having are experiencing a big pain in the ars with DJI Customer Service
2017-2-8
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Frost
lvl.2
Flight distance : 196299 ft
United States
Offline

Finding this out
2017-2-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

Our support contacted you and created a new RMA case, we'll take care of it.
Very sorry again for your unpleasant experience, Please feel free to let us know for any further questions, we'are here to help you.
2017-2-8
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Frost
lvl.2
Flight distance : 196299 ft
United States
Offline

Yes but still havent been told anything about the deduction from my dji account ill be recieving
2017-2-8
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DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

We replied you in your another thread, sorry again for your experience.
2017-2-9
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Frost
lvl.2
Flight distance : 196299 ft
United States
Offline

Dji has contacted me and it seems they are doing their best to resolve my issues. I have been contacted by email, forum, and phone. Took a bit to get the issues addressed....but now they are on the ball. Thank you.
2017-2-9
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