I was one of the unlucky victims of a flyaway due to the updated home point issue with DJI Go v3.1.2, which DJI have since admitted to. However, I have been waiting 10 days now for a reply from DJI after having sent my logs and being told they would be analyzed. I have sent follow up emails but have received no reply. Can a Mod follow up on this for me? CAS-427842-S2W5S9. Thanks

you dont get dji to admit there is a faulty dji go app.just see when the 1.6.8 firmware was faulty they dident admit it too

Rene Jensen Posted at 2017-2-9 09:39
you dont get dji to admit there is a faulty dji go app.just see when the 1.6.8 firmware was faulty they dident admit it too

In this case they have acknowledged the issue: http://forum.dji.com/thread-84310-1-1.html.

lol lol file not found it says

My friend had same issue as you,
Reported it to DJI a little over 2 weeks ago and today they have emailed him to say it's a warranty issue and have sent him a voucher for the value to replace his phantom on the DJI website.
I think with the Chinese New Year and the amount of fly aways they have received there proberly  on catch up.

coyle22 Posted at 2017-2-9 10:07
In this case they have acknowledged the issue: http://forum.dji.com/thread-84310-1-1.html.

This link says file not found?

Rob Weeks 9 Posted at 2017-2-9 12:29
This link says file not found?

If someone paste the link as you inserted it, you can not open it because of the dot at the end. :-)

Safari Posted at 2017-2-9 12:51
If someone paste the link as you inserted it, you can not open it because of the dot at the end. :-)

Thanks for clearing that up for me!

Rob Weeks 9 Posted at 2017-2-9 12:55
Thanks for clearing that up for me!

You're welcome. And Fly Safe!

fansaa19730f Posted at 2017-2-9 10:28
My friend had same issue as you,
Reported it to DJI a little over 2 weeks ago and today they have emailed him to say it's a warranty issue and have sent him a voucher for the value to replace his phantom on the DJI website.
I think with the Chinese New Year and the amount of fly aways they have received there proberly  on catch up.

Hopefully I'm the same. Suppose I just have to play the waiting game!

Safari Posted at 2017-2-9 12:51
If someone paste the link as you inserted it, you can not open it because of the dot at the end. :-)

Cheers for that! I'll remember to forget about punctuation next time I'm posting a link :-)

coyle22 Posted at 2017-2-9 13:44
Cheers for that! I'll remember to forget about punctuation next time I'm posting a link :-)

You should go back and edit that post. Save the confusion.

Just like to update this. I have, thankfully, received an email from DJI that I receive a replacement drone under warranty. Although slow, DJI CS came through in the end! Kevin

Great to hear that DJI looked after you.