Range30
lvl.4
Flight distance : 11281079 ft
United States
Offline
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Sorry to hear that StevenQUY! Hopefully if you have Care Refresh (Mavic Pro) DJI support can probably assist since you have no clue what happened. Make sure you have your order number ready and you're very DETAILED on what went on before the incident so that they can get you the proper help. DETAILED! Just sending pictures isn't going to do much on DJI support side. They might just pass you along to other DJI support team members in their facility till someone is up for the challenge in figuring out how the hell did that happen, lol?! The more you write, the less the emails back and forth in resolving your matter. Get straight to the point when they contact you for details. Hopefully, this is some kind of encouragement StevenQUY. |
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