Mavic pro broken 2 wire camera
1046 5 2017-3-13
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STEVENQUY
lvl.1
Flight distance : 3261 ft
Vietnam
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2 day ago, i don't know what to do.and how to replace
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2017-3-13
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STEVENQUY
lvl.1
Flight distance : 3261 ft
Vietnam
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Does any body help me !
2017-3-14
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Range30
lvl.4
Flight distance : 11281079 ft
United States
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Sorry to hear that StevenQUY! Hopefully if you have Care Refresh (Mavic Pro) DJI support can probably assist since you have no clue what happened. Make sure you have your order number ready and you're very DETAILED on what went on before the incident so that they can get you the proper help. DETAILED! Just sending pictures isn't going to do much on DJI support side. They might just pass you along to other DJI support team members in their facility till someone is up for the challenge in figuring out how the hell did that happen, lol?! The more you write, the less the emails back and forth in resolving your matter. Get straight to the point when they contact you for details. Hopefully, this is some kind of encouragement StevenQUY.
2017-3-14
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Range30
lvl.4
Flight distance : 11281079 ft
United States
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STEVENQUY Posted at 2017-3-14 00:02
Does any body help me !

Since you're from Vietnam, you might want to use google translate and keep it handy when DJI Support investigate on knowing what happened.
2017-3-14
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry to hear about the issue with your DJI Product. Did you get in touch with our tech support at support@dji.com?
It's better to send it in for further diagnosis and repair.
2017-3-15
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RightStuffed
lvl.2
United States
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Appears to be damage to the ribbon as well as the camera cable case.  Boo-boo
2017-3-15
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