Please select Into the mobile phone version | Continue to access the computer ver.
Frequency range is stuck at 5.8/Auto
621 15 2017-4-8
Uploading and Loding Picture ...(0/1)
o(^-^)o
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

Hi Guys, Does anyone know why I'm not allowed to change frequency range in GO 4 app? It is stuck at 5.8/ Auto. CUSTOM button is inactive. Thanks in advance
2017-4-8
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

Made a mistake, sorry. It's stuck at 2.4, not 5.8
2017-4-8
Use props
PhanFran
Second Officer
Flight distance : 2558212 ft
  • >>>
Belgium
Offline

Dmitry495 Posted at 2017-4-8 23:37
Made a mistake, sorry. It's stuck at 2.4, not 5.8

Change the 'regional settings' of your device to USA. 'Manual' choice is not available for European users due to EU-laws. So, if you indeed do live n Russia: welcome to the EU ! :-)
2017-4-9
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

PhanFran Posted at 2017-4-9 01:06
Change the 'regional settings' of your device to USA. 'Manual' choice is not available for European users due to EU-laws. So, if you indeed do live n Russia: welcome to the EU ! :-)

Thanks for the answer. Yes, I'm in Russia. Where are the regional settings need to be changed? Thanks
2017-4-9
Use props
Swedrone
Captain
Flight distance : 10273494 ft
  • >>>
Sweden
Offline

Dmitry495 Posted at 2017-4-9 03:03
Thanks for the answer. Yes, I'm in Russia. Where are the regional settings need to be changed? Thanks

On your device running the app!
2017-4-9
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

Swedrone Posted at 2017-4-9 04:18
On your device running the app!

Thanks. Are you sure it has nothing to do with GPS position of the drone? Have you tried it?
2017-4-9
Use props
SM-17
First Officer
Flight distance : 179288 ft
Netherlands
Offline

I'm in eu and can select between auto and custom (2.4 and 5.8)
2017-4-9
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

SM-17 Posted at 2017-4-9 12:05
I'm in eu and can select between auto and custom (2.4 and 5.8)

Strange based on the info about EU laws... Have you done anything to regional settings of your mobile device? If not, I would assume it is country sensitive instead of EU at whole
2017-4-10
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

Dmitry495 Posted at 2017-4-10 01:29
Strange based on the info about EU laws... Have you done anything to regional settings of your mobile device? If not, I would assume it is country sensitive instead of EU at whole

I'm curious to know opinion of DJI professionals. They should know how the system works...
2017-4-10
Use props
SM-17
First Officer
Flight distance : 179288 ft
Malta
Offline

I think the difference between eu and us is the max power applied to the antennas (ac range) 4.3 km vs 7 kms
I use a pro plus controller and a pro controller and both work the same on frequency settings.
2017-4-10
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

SM-17 Posted at 2017-4-10 01:37
I think the difference between eu and us is the max power applied to the antennas (ac range) 4.3 km vs 7 kms
I use a pro plus controller and a pro controller and both work the same on frequency settings.

I know, thanks. To be more precise, FCC regulation allows higher power emission compared to the others. Operating frequency has nothing to do with power and can only create interference to surrounding devices. However, I find it strange that 5.8 range is banned in specific European countries and not across EU. On the other hand, I fly in Russia that has never been part of EU. On top of this, I'm aware of a few drone models (not DJI) operating on 5.8 range and sold in Russia.
2017-4-10
Use props
Swedrone
Captain
Flight distance : 10273494 ft
  • >>>
Sweden
Offline

Dmitry495 Posted at 2017-4-10 01:32
I'm curious to know opinion of DJI professionals. They should know how the system works...

They would not tell you since it´s against the law
2017-4-11
Use props
Snowwolfwarrior
Second Officer
Flight distance : 1064780 ft
United Kingdom
Offline

I make sure mine is in the 2.4 if I fly with 5.8 the transmission signal drops pretty rapid when I get 700 mtrs away
2017-4-11
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

Snowwolfwarrior Posted at 2017-4-11 11:46
I make sure mine is in the 2.4 if I fly with 5.8 the transmission signal drops pretty rapid when I get 700 mtrs away

It makes sense because the lower frequency can bypass little obstacles better than the higher one
2017-4-11
Use props
Sebb
First Officer
Flight distance : 498199 ft
Germany
Offline

Ok, i have the opposite problem, i m stuck on 5.8 :// (Germany)
i ve tried changing region to USA and then i can select custom, but STILL cannot change 5.8 to 2.4
checked 1 tablet and 2 cell phones...  highly annoying...

anyone else from Germany can confirm they can toggle 2.4/5.8??

thanks
2017-4-19
Use props
Dmitry495
lvl.4
Flight distance : 791194 ft
Russia
Offline

seems like a HW issue... I hope it has nothing to do with position of antennas: according to the manual, antennas have to be more vertical for 5.8 band and at about 45 deg for 2.4
2017-4-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules