fansb203c1b1
lvl.1
Flight distance : 144170 ft
Canada
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DJI Natalia Posted at 2017-4-11 01:53
Alex, sorry to hear your crash, I just checked your case, it's delivered yesterday according to UPS records. It will take a few days to check in and update the system.
We'll evaluate it firstly then send you an e-mail with the quotation, you can select to repair it, then you need pay for it, or you can choose to replace it with DJI Care Refresh.
For replacement, please visit here: http://www.dji.com/service/djicare-refresh/info#s5
WOW! Thank you Natalia for the quick response - you are incredible!
I look forward to hearing back from you guys (and gals)!
Keep up the great work and have a wonderful day!
Alex
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