I sent my drone to the CA location to be examined. UPS says the package arrvied on Tuesday and my repair progress online has not be updated from "to be received" yet. Its Friday

It takes a few business days to check in and update the system.
I failed to track your case number with the e-mail address you use for forum here.
May I have your case number so I can check it for you?

sure. CAS-567565-G7G0R7

DJI Natalia Posted at 2017-4-21 01:00
It takes a few business days to check in and update the system.
I failed to track your case number with the e-mail address you use for forum here.
May I have your case number so I can check it for you?

CAS-567565-G7G0R7

fans3e53806c Posted at 2017-4-21 05:57
sure. CAS-567565-G7G0R7

hope this is secure

fans3e53806c Posted at 2017-4-21 05:58
CAS-567565-G7G0R7

Onlookers aren't able to see anything internal with this alone, so you're fine. Due to a recent change in facilities, there has been a delay in the check in times. Based on what was provided, you would see progress no later than early next week as a high-ball estimate.

Any update. The drone has now been at the facility for a week and I haven't been noticed the drone has been received