ffaxdavid
lvl.1
Flight distance : 840433 ft
United Kingdom
Offline
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Ramsey Posted at 2017-8-26 01:54
Unfortunately, i lost my Mavic the same way you did today. It lost connection at some point (no warnings before whatsoever) over the water and never returned. Was DJI able to help you in any way? Super frustrated right now, since i don't think i did anything wrong :-(
different situation i think,but end result is my mavic flew away,and dji replaced it much to my releief and surprise after reading so many flyaway stories!
middle of fields rural area,20 feet away pressed return home,it did so 50 ft above me,cancelled rth to land manualy just as battery low warning came on and it said returning home (even tho it already had) and then flew off somewhere at speed chirping returning home lol...end result,i failed to get it to manual as after tried to get bearings as it flew away i lost sight of it,then lost connection,and pause button didnt seem do owt,couldnt see it to fly manualy,and find my drone area was definately not the area find my drone on app said it was, coz i couldnt find it...sent logs to dji and had a little cry to them,week later they replaced it free of charge,no postage or anything,so well impressed! (said they agreed was not my fault and it shouldnt have flown away,was amazed and relieved )
am assuming combination of 'it needed to rth' along with battery warnings,my cancelling original rth,it already having returned to home as low batt needed it to and the disconnect combo made it fly to a previous home point,but otherwise i have no clue...dji on other hand seem to know well that it was their fault from logs sent or wouldnt have replaced it,but they didnt expand on why it was their fault,just that they accepted fault was theirs so i am happy bunny (be happier if i hadnt bought a new one to look for it and now have two mavics lol) |
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