Please select Into the mobile phone version | Continue to access the computer ver.
CAS-595949-V8M2W3 Case status ???
509 2 2017-4-24
Uploading and Loding Picture ...(0/1)
o(^-^)o
Carlton Small
lvl.1
United States
Offline

Hello,

I received a DJI Care Refresh case number via telephone from customer support and was told to expect an email
containing shipping instructions and a shipping label.

The email has never arrived.

Where do I ship to ?

2017-4-24
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

It can take 24-48 hours for a shipping label and RMA information to be generated. Since you generated the case number earlier this morning, you will be receiving everything you need shortly.
2017-4-24
Use props
Carlton Small
lvl.1
United States
Offline

Thank you for the explanation.
2017-4-24
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules