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App display is only showing dji logo . no video . Record button blnk
549 2 2017-5-7
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suvij
lvl.1
Flight distance : 121 ft

India
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after the latest update ..the phantom 3 pro. is not working properly . only dji logo is coming on hte srceen , recored button is blank . not working . gimbal n motors are working but no video footage .... help urgenty

2017-5-7
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Bradders
Second Officer
Flight distance : 862283 ft
United Kingdom
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Delete and redownload the application maybe
2017-5-7
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Phantomski
Captain
Flight distance : 10289104 ft
United States
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also confirm u upgrade the app as well as the drone.. they both need to be on the same firmware family...  what tablet, what os?  confirmed with another cable? does the tablet report firmware levels in the about screen? what do u get? An example of that screen from advanced (or pro, i forget) below
DJI-Latest-firmware.png
2017-5-8
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