Nikon 1
lvl.4
United States
Offline
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I had a set of The PolarPro filters on pre-order and as they were about to ship, PolarPro identified a problem and held the shipment.
To speak about the Customer Service of PolarPro - while the problem only manifested itself under very specific conditions, PolarPro:
1) Refunded your money and told you to keep the filters - if yours was one of the first sets shipped before the problem was discovered and they provided a code for you to get a huge discount once the redesigned filters were released.
2) In my case - since my Filters never shipped, PolarPro refunded my money and gave me a code for a HUGE discount.
I have the PolarPro Cinema Series for my Mavic and they are great. It's this same series that I ordered for my Spark and they should be shipping out this week.
I DO NOT work for nor have any financial interest in PolarPro but when a company makes a great product AND has this level of Outstanding Customer Service and Commitment, I will sing their praises - though I can't carry a tune in a bucket!
IMO - A great company with great products, and they care! |
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