Please select Into the mobile phone version | Continue to access the computer ver.
Dji goggles shipping
12Next >
3812 61 2017-5-30
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansd55e489b
lvl.2
United States
Offline

I have preordered dji goggles on 4.24 19:28:12. My order status is still in authorized. It is so frustrated that seeing some people ordered after me and has already got the shipment. I wonder who else has ordered on 24th and is still waiting for the shipping? I have contacted Dji customer care so many times and they only comes up the same reply saying they will follow up the order. Anyone knows what else l can do besides talking to the helpless customer care?
2017-5-30
Use props
Parkker
lvl.2
Flight distance : 8891 ft
United States
Offline

Yeah this is wierd trait of DJI. When Mavic first came out same thing happened to me. Many others who placed order after me in line got Mavics delivered to them while I still wait. I eventually got frustrated and cancelled order, then waited 3-4 months later to order.
2017-5-30
Use props
DJI-Thor
Administrator
Flight distance : 13602 ft
Offline

Hi,  please leave me your order number so I can look into it.
2017-5-30
Use props
coreness7
lvl.2
United States
Offline

I ordered the same time and day and was supposed to be shipped 5/20, DJI just told me they are now scheduled to ship 6/10.........
2017-5-31
Use props
fanscce37fa4
lvl.1
United States
Offline

DJI has a huge problem with paying for quality shipping is what it is
2017-5-31
Use props
Range30
Second Officer
Flight distance : 11281079 ft
United States
Offline

Just ordered DJI Goggles last night (May 30, 2017) and before I ordered I checked first to see when they planned on shipping and on the DJI Store site it stated June 10, 2017. Now this morning (May 31, 2017) it says shipping Date is July, 4. This is frustrating because I assumed I was going to receive my order few days after June 10 not after July 4.
2017-5-31
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Range30 Posted at 2017-5-31 17:35
Just ordered DJI Goggles last night (May 30, 2017) and before I ordered I checked first to see when they planned on shipping and on the DJI Store site it stated June 10, 2017. Now this morning (May 31, 2017) it says shipping Date is July, 4. This is frustrating because I assumed I was going to receive my order few days after June 10 not after July 4.

May I have your order number firstly? I will check for you .
2017-5-31
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

coreness7 Posted at 2017-5-31 09:09
I ordered the same time and day and was supposed to be shipped 5/20, DJI just told me they are now scheduled to ship 6/10.........

May I have the order number? I will check for you.
2017-5-31
Use props
bomberuk
First Officer
Flight distance : 16759 ft
United Kingdom
Offline

DJI Mindy Posted at 2017-5-31 20:21
May I have the order number? I will check for you.

Mindy could you check my order number also please as it said june 10th for shipping

o/n 0444922815093

thanks
2017-5-31
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

bomberuk Posted at 2017-5-31 21:08
Mindy could you check my order number also please as it said june 10th for shipping

o/n 0444922815093

The system shows the estimated shipping date would be 10th, June. We will ship as soon as possible, thank you for your patience.
2017-6-1
Use props
bomberuk
First Officer
Flight distance : 16759 ft
United Kingdom
Offline

DJI Mindy Posted at 2017-6-1 00:41
The system shows the estimated shipping date would be 10th, June. We will ship as soon as possible, thank you for your patience.

thanks for checking Mindy ;)
2017-6-1
Use props
Angelo26
Second Officer
Flight distance : 799718 ft
Austria
Offline

At least You were able to ORDER at all. .....................

I signed up for instant message when order of goggels is possible, but whenever I receive the email alert the store tells me (in one case 2 minutes 5 seconds after I received the mail): sorry, sold out, sign up for reminder ...................
2017-6-1
Use props
Jahidh
lvl.2
Flight distance : 432552 ft
Canada
Offline

Hi. Like range30 I ordered dji goggles early may 31. Before i ordered i checked first to see when they planned on shipping and on DJI store it stated June ,10 . Few hour after I ordered it says shipping date is July, 4 .I am frustrating too because because when i ordered was June 10 and now July 4 . Can you check please . My order number is  0018980532047. Thanks
2017-6-3
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Jahidh Posted at 2017-6-3 22:45
Hi. Like range30 I ordered dji goggles early may 31. Before i ordered i checked first to see when they planned on shipping and on DJI store it stated June ,10 . Few hour after I ordered it says shipping date is July, 4 .I am frustrating too because because when i ordered was June 10 and now July 4 . Can you check please . My order number is  0018980532047. Thanks

I'm sorry that Goggle is out of stock right now and the estimated shipping date would be 4th, July if everything goes smoothly. Appreciate your patience.
2017-6-4
Use props
JoshAdkins85
lvl.1
Flight distance : 264003 ft
United States
Offline

O/N 0015238730239 can you check my order?
2017-6-4
Use props
fans8e5e123d
lvl.1
United States
Offline

Mindy can you check my est ship date. When I ordered on May31 it was 10 June

O/N
0015286208589
2017-6-5
Use props
Gtrevino5
lvl.1
United States
Offline

Can you please check on my order and confirm the shipping date. Upon ordering, the shipping date was set for June 10, 2017. I will be heading on my vacation/road trip and hope to get them on time.  Order Number:  0019320023585
2017-6-5
Use props
Mavic 007
lvl.3
United States
Offline

B&H is shipping out their supply of goggles today (they received their order last Friday)...at least that is what I was told by their support staff this morning.
Edit: And literally 2 minutes after posting this, I got my shipment confirmation.
2017-6-5
Use props
Gtrevino5
lvl.1
United States
Offline

Mavic 007 Posted at 2017-6-5 12:25
B&H is shipping out their supply of goggles today (they received their order last Friday)...at least that is what I was told by their support staff this morning.
Edit: And literally 2 minutes after posting this, I got my shipment confirmation.

Wow, so lucky... Enjoy!
2017-6-5
Use props
fansf24ddd69
lvl.1
Flight distance : 43678 ft
United States
Offline

Mine were ordered on May 15.  Still waiting.
Order Summary
Order No.: 0019882863120
Order Amount: USD $449.00
Payment Method: Online Payment
Order Time: 2017-05-15 11:56:28 (UTC)
2017-6-5
Use props
fans476f80a8
Second Officer
Flight distance : 49646 ft
United States
Offline

I'm in the same position just waiting. I placed my order on May 15th with a shipping date of June 10
Order Number : 0013985282081
DJI Goggles
USD 449.00 X 1
Subtotal : USD $449
Date : 2017-05-15 11:47:41 (UTC)

Hopefully they will ship by then.
2017-6-6
Use props
mattmac33
lvl.2
United States
Offline

I ordered on 5-31 when it said 6-10 shipping date. They are telling me that it will not ship until 7-4 now. Bad customer service.
2017-6-6
Use props
fansd9ee5067
New
United States
Offline

Can you check on my Goggles order and confirm the shipping date?  Thank you
0013028222692

2017-6-6
Use props
fans71dd9397
lvl.2
Flight distance : 252717 ft
  • >>>
Germany
Offline

I ordered my goggles  2017-05-15 09:55:15 (UTC) and i still waiting. can you give me a delivery date? My Order no 0491922879023
2017-6-6
Use props
APilot
lvl.1
Greece
Offline

Hi
I ordered like some of you on May 15th and the shipping mentioned was June 10. In early June I just checked and, as again some of you say, it said "Estimated shipping July 4th".

The way I'm interpreting this is that folks who order up to a certain date, would have their orders shipped by June 10th. Next group of orders will ship July 4th, and so on.
So it's like a rolling schedule of shipments. And BTW, all this is "estimated shipping date"...

This might explain why some get the goggles earlier even though they ordered later. They could be in the same "group" of orders, all dispatched on the same day form DJI an then it is a matter of the delivery company.

I'm waiting for mine to ship on June 10th, so hopefully I'll be able to report stuff by end of June :-)
2017-6-8
Use props
Jazz.fields
lvl.2
Flight distance : 82260 ft
United States
Offline

I ordered my goggles on may 15th around 6:00am. My payment status just changed to confirmed today. Does that mean that my order is about to be shipped?
2017-6-8
Use props
Zamboon
lvl.4
Flight distance : 1332844 ft
South Africa
Offline

For the folk that ordered on the 15th May it looks like things are happening, very pleased to see that the forth dot is now blue but no shipping details or number yet......
2017-6-8
Use props
LIVNXXL
Second Officer
Flight distance : 1507510 ft
  • >>>
United States
Offline

mattmac33 Posted at 2017-6-6 13:58
I ordered on 5-31 when it said 6-10 shipping date. They are telling me that it will not ship until 7-4 now. Bad customer service.

Same thing in my case. I was on email waitlist, received notification that goggles are now in stock. Guess they are not. Shipping not till 7/4
2017-6-8
Use props
Jahidh
lvl.2
Flight distance : 432552 ft
Canada
Offline

Jazz.fields@yah Posted at 2017-6-8 06:57
I ordered my goggles on may 15th around 6:00am. My payment status just changed to confirmed today. Does that mean that my order is about to be shipped?

Same thing for me but ordered may 31 and yesterday status change to pay confirmed. Wait and see.
2017-6-8
Use props
Gtrevino5
lvl.1
United States
Offline

FYI, I just wanted to give everyone an update and hope. I purchased 2 units on 5/15/2017, with an expected ship date on 6/10/2017... the status just changed to shipped, needless to say ahead of schedule. Good luck everyone and I am so anxious to get my order, thank you DJI!
2017-6-9
Use props
fans476f80a8
Second Officer
Flight distance : 49646 ft
United States
Offline

Update: my order was placed 5-15 at 11:47 UTC with a shipping date of June 10 and I got a confirmation via FedEx that it is expected to be shipped today!! Thanks DJI
2017-6-9
Use props
pylorns122
lvl.1
United States
Offline

My order says shipped, have Fedex number.
2017-6-9
Use props
Dyder
lvl.1
Flight distance : 1365 ft
Canada
Offline

Order Time:        2017-05-15 13:17:54 (UTC) from Canada (québec)   in the shipping today ....YAY !! Can't wait to try this !
2017-6-9
Use props
VMav
lvl.3
Flight distance : 76814 ft
United States
Offline

My order said "shipped". I have FedEx number. Checking on FedEx site - Label is created...

So, DJI created label but did not actually shipped my googles.
2017-6-9
Use props
mattmac33
lvl.2
United States
Offline

When did all of you order that are getting shipping notifications?
2017-6-9
Use props
Jahidh
lvl.2
Flight distance : 432552 ft
Canada
Offline

DJI Mindy Posted at 2017-6-4 02:54
I'm sorry that Goggle is out of stock right now and the estimated shipping date would be 4th, July if everything goes smoothly. Appreciate your patience.

Hi Mindy !
I ordered may, 31 and my estimated shipping that is july 4. But why you charged my credit card on june, 8 . You have possibility ti wait 28 days with authorized payment and you charge me only after 8 days and around 1 month before my shipping date. Its not correct because now i paid interests and my item will come in 1 month. I have read your policy and you write that you charge only when you ship out.

Your policy :

If you pay by credit card or debit card, we will receive temporary authorization to charge your card once you have completed the payment process. We will charge you when we ship out your order or when your temporary authorization ends, whichever comes first. Temporary authorization periods for different countries and payment methods are listed below:
2017-6-11
Use props
fansf5b874f9
lvl.1
Flight distance : 48907 ft
United States
Offline

Order placed on May 15th at 13:51 UTC with estimated ship date of 6/10
Payment status changed from Authorized to Pay confirmed on 6/9
Shipping dot turned blue this morning 6/12 at 8 am
Email Received from DJI with Tracking Info 6/12 at 10:30 am
Tracking shows "Label Created"
2017-6-12
Use props
fans8453eff5
Second Officer
Flight distance : 1395669 ft
Hong Kong
Offline

Order number 8520927893213.
The order was placed at 2017-05-15 09:06:56 (UTC) and payment is confirmed right after (using PayPal).
It was supposed to be shipped on 10th June but its status remains "Pending". (btw, there is an error msg in shipping company: "translation missing: en.store.api.express.tba")
Would some DJI staff here please check and update me on when will it be delivered? Thanks a lot.
Don't bother. It has just been shipped.
2017-6-12
Use props
fans2acef7d5
lvl.1
Flight distance : 66476 ft
United States
Offline

Order #0012902682903
Order time 2017-05-24 22:24:28 (UTC)
I have not heard anything. No shipping time estimating or anything.
Original expected ship date was 6/10/2017. I am still waiting Please advise DJI
2017-6-12
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

fans2acef7d5 Posted at 2017-6-12 10:30
Order #0012902682903
Order time 2017-05-24 22:24:28 (UTC)
I have not heard anything. No shipping time estimating or anything.

Your Goggles has been shipped out already, you will receive it very soon. Hope you have a good time on flying.
2017-6-14
Use props
12Next >
Advanced
You need to log in before you can reply Login | Register now

Credit Rules