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Gimbal calibration loud buzz &a freezes at 50%
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danielrego
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United States
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DJI Thor Posted at 2017-8-30 02:55
It should've sent to your account days ago. Please do make sure that your app is connected to the internet. I'll help to confirm again. Sorry for the late reply.

Got it! Thank you, this fixed the issue. I didn't realize the update was going straight to the device.
2017-8-31
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ryanpanoulias
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Canada
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I'm having the exact same issue since doing the latest update on my Phantom 4 Pro. Email is rpanoulias@caribouroads.com
2017-8-31
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fansaae7d522
New

Canada
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Oh man I set my drone away because of that gimbal sound it came back exactly the same  after waiting one and a half months need that beta version to please technatik@hotmail.com
2017-8-31
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Pardal-Voador
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Flight distance : 989281 ft
Brazil
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DJI Thor Posted at 2017-8-30 02:55
It should've sent to your account days ago. Please do make sure that your app is connected to the internet. I'll help to confirm again. Sorry for the late reply.

Thor, I'm having the same issue with P4 ADV. Please push beta to my account: piriquito_p4a@outlook.com. Thanks
2017-8-31
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Romulus
lvl.3
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DJI Thor Posted at 2017-8-31 03:12
Had received your request in another thread, and the firmware is available to your account now, please check and update it. Thank you.

Hi DJI Thor. I received nothing. "Now" means for me "now". Even hours later there was nothing. Nothing over the DJI Go 4 App and nothing over the DJI Assistant 2. Please tell your engineers I am still waiting (Account: pohl_roman@t-online.de)!  
2017-8-31
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bbergen
lvl.1
United States
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Still haven't received the beta firmware for my Phantom 4 Pro Plus.
Please resend.
bsbergen@bellsouth.net
2017-8-31
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PADrone911
lvl.1
United States
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DJI Thor Posted at 2017-8-31 03:01
That is weird, I will help to release and confirm again. If you still don't receive it, I suggest that you can register another account to access the firmware, otherwise I have no idea to help you out.

Thank you, I have both the Beta and the rollback version however my camera is limp! It just points downward, the gimbal moves when I power it on and I can see through the camera on the DJI Go app but it is non-responsive.

Any suggestions would be great, it is only 5 1/2 months old and I am not sure where to go from here?

2017-8-31
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fansaae7d522
New

Canada
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Hi can you please also send me the beta. I sent my drone a way to get repaired I had to wait almost a month and a half and I am having the same issue with loud gimbal noises
2017-8-31
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PADrone911
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United States
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DJI Thor Posted at 2017-8-31 03:01
That is weird, I will help to release and confirm again. If you still don't receive it, I suggest that you can register another account to access the firmware, otherwise I have no idea to help you out.

please see my post here - https://forum.dji.com/thread-111293-1-1.html
2017-8-31
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DJI Thor
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danielrego Posted at 2017-8-31 06:07
Got it! Thank you, this fixed the issue. I didn't realize the update was going straight to the device.

Good to know. So the drone works properly now, right?
2017-8-31
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DJI Thor
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Romulus Posted at 2017-8-31 05:29
I am sorry but I didn't receive any new Version until now!

Please do make sure that your app is connected to the internet, or please try to use DJI Assistant 2 to check. Please let me know if you haven't received.
2017-8-31
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DJI Thor
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Romulus Posted at 2017-8-31 05:29
I am sorry but I didn't receive any new Version until now!

Please do make sure that your app is connected to the internet, or please try to use DJI Assistant 2 to check. Please let me know if you haven't received.
2017-8-31
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DJI Thor
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bbergen Posted at 2017-8-31 05:20
How long does it take to show up? The beta firmware is not appearing yet.
Phantom 4 Pro +
bsbergen@bellsouth.net

Please do make sure that your app is connected to the internet, or please try to use DJI Assistant 2 to check. Please let me know if you haven't received.
2017-8-31
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DJI Thor
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LCieszko Posted at 2017-8-31 03:15
Hello,

I've get Beta version and 1.03.0510 on my DJI Assiatnt.

Could you please provide me a video and the screenshot of the firmware info on About for this case? It should be working. But if it didn't work for you, please help to provide the info so I can try to see if there is another way to help you.
2017-8-31
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djiuser_xJIUWSM
lvl.2
United States
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DJI Thor Posted at 2017-8-31 03:11
The firmware is available to your account now, please check and update it. Thank you.

Just logged in to assistant 2.  There is nothing other than the current 01.00.0128 showing
2017-8-31
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Romulus
lvl.3
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DJI Thor Posted at 2017-8-31 18:07
Please do make sure that your app is connected to the internet, or please try to use DJI Assistant 2 to check. Please let me know if you haven't received.

I tried both!!! Even in this morning I didn't received the new Version. With every App (DJI Go 4 and DJI Assistant 2) I have internet connection. I tried logged out and logged in. There is only the actual Version (V01.04.0602) in the list. There is no Beta Version! Please try again, maybe they forgotten me -> pohl_roman@t-online.de


2017-8-31
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Romulus
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Here is a picture from your Assistant 2 Software (with internet connection and only one Version for download!)


Assistant.JPG
2017-8-31
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DJI Thor
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Romulus Posted at 2017-8-31 21:21
Here is a picture from your Assistant 2 Software (with internet connection and only one Version for download!)

That's weird. I'll help to confirm again now. Please check later.
2017-9-1
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DJI Thor
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ryanpanoulias Posted at 2017-8-31 06:53
I'm having the exact same issue since doing the latest update on my Phantom 4 Pro. Email is

Hi, please check your account.
2017-9-1
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DJI Thor
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fansaae7d522 Posted at 2017-8-31 08:42
Oh man I set my drone away because of that gimbal sound it came back exactly the same  after waiting one and a half months need that beta version to please technatik@hotmail.com

Hi, sorry for the late reply, please check your account.
2017-9-1
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DJI Thor
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bbergen Posted at 2017-8-31 12:46
Still haven't received the beta firmware for my Phantom 4 Pro Plus.
Please resend.

Please check your account, please reply me if you haven't received it.
2017-9-1
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bbergen
lvl.1
United States
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DJI Thor Posted at 2017-9-1 01:22
Please check your account, please reply me if you haven't received it.

Got it now, thanks.
Seems to have fixed my problems!
2017-9-1
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Dpastell
lvl.2
United States
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I checked again this morning.  Nothing is showing up.  The account is dpastell74@gmail.com.    Thank you!Oh, its a p4a+.
2017-9-1
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DJI Thor
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Dpastell Posted at 2017-9-1 02:23
I checked again this morning.  Nothing is showing up.  The account is dpastell74@gmail.com.    Thank you!Oh, its a p4a+.

How about now? I had confirmed many times even just at the moment. If you still haven't received it, could you please provide me another DJI account to get the beta? Thank you so much.
2017-9-1
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djiuser_sA6pd1g
lvl.1

United Kingdom
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I have the Phantom 4
I am experiencing same issue with the gimbal, frizes at 50% during calibration. Can you please add me to the list for beta firmware update. mark.nash.im@gmail.com  
2017-9-1
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CédricGoffinet
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Belgium
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DJI Thor Posted at 2017-9-1 02:56
How about now? I had confirmed many times even just at the moment. If you still haven't received it, could you please provide me another DJI account to get the beta? Thank you so much.

Hello,

Since the last update my phantom4 has loss of balance and I dare not fly for more than 1 month!
please can you help me? I have tried everything!!! re-insert update 4times, factory setting etc. etc ...
here is my email address: ace_ventura00@hotmail.com

Sorry for the translation I am from belgium, and the translation french english is crappy!
2017-9-1
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Romulus
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DJI Thor Posted at 2017-9-1 00:26
That's weird. I'll help to confirm again now. Please check later.

Beta-FW arrived finally. Thank you very much. And the best... it seems to work. Gimbal-Calibration is now possible and the Gimbal-Vibrations have gone.   
2017-9-1
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dbushman
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DJI Thor, do you have any indication of when the firmware update will be out of beta and into release? I'm having the same issue. If it's going to be a while yet, can the update be sent to my account as well for the P4 Adv? dbushman3@gmail.com
2017-9-1
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fansaae7d522
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Canada
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Hi dji Thor  I haven't got any answers from you !!  I have a Phantom 4 Pro  I also have  issues can you also please send me the beta  firmware my DJI account is technatik@hotmail.com
2017-9-1
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Dpastell
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United States
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DJI Thor Posted at 2017-9-1 02:56
How about now? I had confirmed many times even just at the moment. If you still haven't received it, could you please provide me another DJI account to get the beta? Thank you so much.

nope, nothing.  i have another acct now at dpastell@charter.net.  Would you please try that?  I tried to check both in assistant 2 and on the plus rc.  It is a p4a+
2017-9-1
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fansaae7d522
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Canada
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Thanks I have it
2017-9-1
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Deanosydney
lvl.2
Flight distance : 742946 ft
Australia
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I have just purchased a Phantom 4 Advanced and I cannot calibrate my Gimball which freezes at 50% please push the beta software to me at dstell@bigpond.net.au


2017-9-2
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fansed16e07b
lvl.1
Flight distance : 963757 ft
United States
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@DJI Thor, please send patch for p4pro to grahuba@yahoo.com

Thanks
2017-9-2
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Deanosydney
lvl.2
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Australia
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Can I have your reply please?
2017-9-2
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DJI Thor
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djiuser_sA6pd1g Posted at 2017-9-1 06:57
I have the Phantom 4
I am experiencing same issue with the gimbal, frizes at 50% during calibration. Can you please add me to the list for beta firmware update.

Sorry, this beta is only available for Phantom 4 Pro/Adv, if you are using Phantom 4, you will not access it even I push it to your account. I recommend that you can try to shut down the drone for about 15 minutes and then try to recalibrate again. If the problem still persists, please confirm that if the drone had updated to the latest firmware, upgrade it if necessary.
2017-9-3
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DJI Thor
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CédricGoffinet Posted at 2017-9-1 10:51
Hello,

Since the last update my phantom4 has loss of balance and I dare not fly for more than 1 month!

So the drone is drifting when flying, right? If this is the case, our engineers are working on locating the problem. We will help to escalate the process. Sorry for the inconvenience. Thanks for your patience.
2017-9-3
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DJI Thor
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Romulus Posted at 2017-9-1 10:52
Beta-FW arrived finally. Thank you very much. And the best... it seems to work. Gimbal-Calibration is now possible and the Gimbal-Vibrations have gone.

Happy to hear that.
2017-9-3
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DJI Thor
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fansaae7d522 Posted at 2017-9-1 13:10
Hi dji Thor  I haven't got any answers from you !!  I have a Phantom 4 Pro  I also have  issues can you also please send me the beta  firmware my DJI account is technatik@hotmail.com

It has been available to your account 2 days ago. Please make sure the internet is available when you attempt to access the beta.
2017-9-3
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DJI Thor
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Dpastell Posted at 2017-9-1 13:43
nope, nothing.  i have another acct now at .  Would you please try that?  I tried to check both in assistant 2 and on the plus rc.  It is a p4a+

I'll help to push again. It might need some times cause it is weekend here. Sorry for the inconvenience.
2017-9-3
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DJI Thor
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Sorry for the late reply, I had forwarded the account above to our engineers.  It might be a little late coz it is weekend here. Sorry for the inconvenience.
2017-9-3
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