LevitatedMedia
lvl.2
Flight distance : 106404 ft
United States
Offline
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To those who are from DJI and can possibly make a difference...
Please fix your customer service, I as a new customer am disappointed. Aside from purchasing a $2,000.00 piece of equipment which does not work properly due to poor firmware upgrades, I've attempted to have a very minor issues with my case which came from you guys fixed. The minor fix was to send me a new strap that holds down the propellers in the Inspire 1 case because when you folks assembled it, you stuck the strap to a plastic bag and not to the foam. After 3 attempts of trying to get this situation fixed, I said fu** it and fixed it myself.
Please, if you're going to continue to produce products...please maintain a high level of customer se
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