Moshe.mmm
Second Officer
Flight distance : 1320098 ft
Israel
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Hi Natalia,
I opened the thread about the stability and aggressiveness of the drone after the fw update.
I was patient as you kindly asked and waited for news of a fix from you.
I'm still waiting and asked you something by replying to you on a post you wrote inside that thread so you can get an alert for my contact attempt as you asked.
You haven't replied to me yet.
So I'm asking here again-
Your colleagues Thor and Susan don't know about the massive issues with the last fw as you can see in theirs replies in couple of the recents posts on the forum.
As noted from couple of users who contacted your support assistance, the support staff doesn't know about the issues with the fw and it's couple of weeks now.
So I'm asking you directly:
ARE YOU SURE YOUR ENGINEERS ARE WORKING ON THIS CRITICAL ISSUE?
You probably remember it's a matter of public safety this time.
Please respect my kindness and advise asap.
I'm respecting you and keep my language clean and respectful. I'm expecting the same attitude from you.
Thank you.
Moshe.
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