I bought a phantom 3 pro in June of 2015 and it worked without problems up till I did a firmware update on it a few weeks ago after a period of non use for a few months.
The drone would not work after this update no matter what I tried.
The drone was shipped into DJI for repair
They told me I needed a new Gimbal Yaw-axis and Video Downlink Main Board V10 for a price of €328.
The drone was working fine, with no problems up till this update, I have never crashed the drone (with my logs being proof of this) and all my landings were similar to ones shown in DJI videos.
This is very poor treatment as a DJI customer who was just following out a normal update procedure.
I realise I am long out of the warranty period but customers should not have to pay money for repairs due to lack of testing firmware updates from DJI.
I have lost confidence in DJI, if I was to pay the repair costs, I wouldn’t be confident that the same thing wouldn’t happen again (after a period of non use and then another update). DJI would then again use the ‘out of warranty’ excuse and expect me to pay another repair cost.
Has anyone else run into similar problems with firmware updates, where the update itself has caused the hardware to fail?
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