John UK
lvl.1
Flight distance : 115030 ft
United Kingdom
Offline
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DJI Elektra Posted at 2017-10-26 02:06
John, in your case, I would recommend you upload your flight log to dropbox and send us the link. Please ensure that the connection among AC, RC and app is well. What is the version of your app.
Here is the way of exporting your data:
a. Connect your aircraft (USB port at the tail/ head) to a PC using the included USB cable. Turn on the Remote Controller and the aircraft, then open the DJI GO app.
Hi, I would do that but all my flight logs are completely messed up with crazy figures for altitude,voltage,flight mode etc. Nothing is believable in the flight logs but it is normally always perfect in the flight record on the app except this one time. I have tried to get help via DJI support but they told me my flight logs where normal despite it showing altitude of 10,000 feet and 112 volts and errors all over them. I made a post about it over a week ago and DJI Susan said she would look into it but I've heard nothing back. I have also now passed the 30 day return with the shop i bought the drone from and don't know what to do. The drone flys perfectly and controls good but I did have a problem with rth a few weeks ago when it started to return home but then stopped after a few seconds and just hovered. Luckily I was able to bring it back manually. |
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