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Osmo play back to Iphone
521 1 2017-11-25
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Big G
United Kingdom

Can any one PLEASE HELP me.  I have a DJI osmo runing Ver, Iphone 6 ios 10.3.3 / Iphone 7 ios 11.1.2 and DJI GO App v3.1.22
I can video OK - but it's when I come to play back on my Iphone 6 or 7 I get this message "connection error, tap to reload files".
I tap the sceen but nothing happens. Can anyone please enlighten me,  what I am doing wrong and point me in the right direction please.

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DJI Mindy
Flight distance : 7 ft

G, have you tried to reset Osmo WIFI ? Maybe the WIFI is not stable. If not, please try to reset with the tutorial video below:
And what is the APP version you are running?
Have you tried other SD card?
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