cannot upload log
755 5 2017-12-28
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bobjonesx
lvl.2
United States
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Not having much luck using the forum.

I have to upload the log for Assist 2, but the upload will not complete.

Anything special I need to know about the forum, the servers, or whatever....

thx
2017-12-28
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bobjonesx
lvl.2
United States
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using MacAir High Sierra, Safari -- everything latest version.
2017-12-28
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Mari
First Officer
Flight distance : 1308780 ft
Netherlands
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It seems you have troubles with your internet connection... must be very slow... you just have to press "post reply" once and then wait for your message to appear on the forum...

What log do you want to upload where? Be more specific if you want help fast!
2017-12-28
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi Bob, may I know why you need to upload the log for DJI Assistant 2? If there is a need to do a data analysis, you can save the log to local first and upload the data to Dropbox, contact our support and provide us with the link. Or please kindly let us know the details so we can help. Thank you so much.
2017-12-28
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bobjonesx
lvl.2
United States
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Hey Guys,
Thanks for the replies. With the holidays and work, I ran out of time to spend with the Mavic, so sorry for the delay. I was having troubles with getting logged into DJI Assistant 2. Elsewhere on the forum was a suggestion to upload the logs.
Since then I discovered that I had uninstalled the horndis app that comes with DJI A2 (at least, this is necessary on Mac OS). Not to be impolite, but it strikes me as (very) strange that DJI is relying on a 3rd party app that now the developer is announcing he will no longer maintain. I cannot believe  DJI doesn't have the funds for an internal solution, or to write a Kext to fix the problem.

The only problem now is that I cannot get the simulator to work within DJI A2, only Go app. But I'll keep trying.  
2018-1-4
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DJI Susan
Administrator
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bobjonesx Posted at 2018-1-4 18:03
Hey Guys,
Thanks for the replies. With the holidays and work, I ran out of time to spend with the Mavic, so sorry for the delay. I was having troubles with getting logged into DJI Assistant 2. Elsewhere on the forum was a suggestion to upload the logs.
Since then I discovered that I had uninstalled the horndis app that comes with DJI A2 (at least, this is necessary on Mac OS). Not to be impolite, but it strikes me as (very) strange that DJI is relying on a 3rd party app that now the developer is announcing he will no longer maintain. I cannot believe  DJI doesn't have the funds for an internal solution, or to write a Kext to fix the problem.

Bob, I just found your new post there(https://forum.dji.com/thread-126544-1-1.html), it seems that you have logged in DJI Assistant 2 successfully, I've replied your post, please keep us posted there, thanks!
2018-1-6
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