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can i block my stolen mavic?
2173 10 2018-1-14
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ivanpoletti mav
lvl.1
Flight distance : 169766 ft
Spain
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My Mavic pro was stolen today together with the remote control and other things.
how can I block it?
how can i find the serial number for the police?

2018-1-14
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Lucas775
Captain
Flight distance : 11514784 ft
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United States
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No you cannot block your stolen Mavic.  when the new owner flies it you can try to locate it.
2018-1-14
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DJI Mindy
Administrator
Flight distance : 7 ft
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We are so sorry for your loss, unfortunately, the drone cannot be blocked, please contact local authorities for further assistance and the serial number can be found in the box as well if you still keep it. Good luck to you.
2018-1-15
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ivanpoletti mav
lvl.1
Flight distance : 169766 ft
Spain
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I've found the box and the serial number is 08QDE4C01201K1

Is there some website where i can put the serial number to inform that is a stolen drone?
2018-1-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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ivanpoletti mav Posted at 2018-1-16 02:06
I've found the box and the serial number is 08QDE4C01201K1

Is there some website where i can put the serial number to inform that is a stolen drone?

Right, this is the serial number of the aircraft, sorry that I don't think there is the website to inform this is a stolen drone, please provide it to local authorities to see if they can help, thanks.
2018-1-16
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9245
Second Officer
Flight distance : 69438 ft
United States
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It is too bad that there is not an ant theft mode.  It really would be a nice thing to research.  Apple has something similar to that and I know DJI likes to emulate Apple...

The way it works with Apple, is that if your phone is stolen, you log into the app and it will give you the GPS coordinates and gives you the option to lock down or remotely wipe the phone.  If it is turned off, the commands will automatically execute as soon as it is turned back on and connects to the server.

I know DJI has The ability to track our drones...  But even if it doesn’t, I don’t think it would be difficult to build in a feature (option, which requires a user password to turn back off)) in the app to require the drone to contact DJI’s server every time it gets a WiFi connection.  Just like it does to update the NFZs (so I know DJI can do this), and, if the owner has opened the app and marked it as stolen (this should also require a password), the firmware bricks the drone (and the owner is sent a notification with the GPS coordinates) until it recieves an all clear from the server.  Bonus points if the owner also gets a live feed from the camera.

A feature which causes the drone to automatically take off and do a return to home to a pre programmed set of coordinates of the owners choosing (or the owners current location) if the drone is reasonably close enough and calculates that it has enough battery charge to make it would be neat too.

Of course I’m vindictive so I would love to see an option to use facial recognition and machine learning to recognize the person holding the controller, assume it is the thief, and do a kamikaze run at their face, trying to plant a propeller tip right in their eyeballs, or across a major artery in their neck too.  But I doubt that we will ever see that.
2018-1-18
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DJI Susan
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9245 Posted at 2018-1-18 21:14
It is too bad that there is not an ant theft mode.  It really would be a nice thing to research.  Apple has something similar to that and I know DJI likes to emulate Apple...

The way it works with Apple, is that if your phone is stolen, you log into the app and it will give you the GPS coordinates and gives you the option to lock down or remotely wipe the phone.  If it is turned off, the commands will automatically execute as soon as it is turned back on and connects to the server.

Thanks for your suggestion. Hopefully the designated team will consider this in the future.
2018-1-19
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Shape
lvl.1
Flight distance : 828928 ft
Czechia
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DJI Susan Posted at 1-19 20:57
Thanks for your suggestion. Hopefully the designated team will consider this in the future.

Come on, why is this still not integrated in the system? DJI drones cost even more than iPhones. Make it happen.
2018-12-26
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DJI Susan
Administrator

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Shape Posted at 12-26 16:07
Come on, why is this still not integrated in the system? DJI drones cost even more than iPhones. Make it happen.

Hi Shape, we have not received any news about this for now, sorry for the inconvenience.
2018-12-27
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VegasBuck
lvl.1
Flight distance : 313099 ft
United States
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I have the same request, my Mavic Pro was left in an airport and was never turned in to Lost and Found. How to I go about tracking it's location after it has left my hands should they decide to fly it..?
3-20 07:18
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DJI Mindy
Administrator
Flight distance : 7 ft
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VegasBuck Posted at 3-20 07:18
I have the same request, my Mavic Pro was left in an airport and was never turned in to Lost and Found. How to I go about tracking it's location after it has left my hands should they decide to fly it..?

Hi VegasBuck, we are so sorry for your loss, unfortunately, the drone cannot be tracked under this circumstance, please contact the airport or the authorities for further assistance.
3-20 22:21
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