15matjan
Second Officer
Flight distance : 1158258 ft
Spain
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Matthew Dobrski Posted at 2018-1-18 01:34
In this case helping was not my intention indeed since I had none to offer. It was simply my attempt to question the value of such authoritative statement, fueled by OP's unfortunate adventures with P4P+. No documented research or credible statistics of any kind whatsoever were offered to support it. Complains on this forum about failures of DJI technology or customer service doesn't reflects the existence of much bigger group of happy, but silent pilots...
I wonder where my fault was, after paying as much as you and other customers, to be unable to belong to the "bigger group of happy, but silent pilots..."
The unsolved bugs and design failures of P4P+ are well known and WELL REPORTED on this forum.
If required, I can post you a digest list to refresh your memory. On many, you answered and expresed your legal opinion.
Unfortunately for us, DJI seem to prefer ignoring us, and no fixes are available.
Moreover, on one hand DJI Thor acknolwedges to be informed of those and promise us to forward them to the engineers and, two months later, DJI Susan says she doubt it as their engineers are not awared of these required fixes...Everything is still published on the respective topics. I wonder if this is not...taking us for fools. Five days later, neither Thor nor Susan answered my questions nor my PM's and I don't expect any future answer nor apologizes...Too many times when there is a burning issue or a critical opinion, DJI's solution is silence... In Europe we have a different way to solve the things, we use to face them directly: either dare tell us what we claim for is not true or, if we are right, react.
Do you consider strange then if we convert in a claiming, noisy, minority ???? |
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