_Lance_
lvl.3
Flight distance : 87051 ft
United States
Offline
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DJI Mindy Posted at 2018-3-25 19:01
Hi Lance, we apologize for the unpleasant experience with our product and repair center, I managed to get the case number via your Forum account, I checked the serial number of the RC that has been shipped, it is with the built-in screen, and per the quality evaluation picture, the RC is the right model, please check the picture below:[view_image]
The replacement has been shipped out on 21st, March, but it seems there is no update in UPS website, I will verify with the appropriate department about the status, we will have someone to contact you soon, thanks for your patience, hope you will get the RC back soon.
Oh good, yes that looks exactly like it - thanks for replying I'm about to sleep for the night and that's one less thing to have to think about on a Monday morning. Very much appreciated. |
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