DJI Thor
Administrator
Flight distance : 13602 ft
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Sorry to read on this. The battery lock was broken when you move the battery out, right? I am sorry to tell that battery can't be repaired. If it was broken due to the improper strength, we are sorry to tell that you might need to pay for the battery replacement.
Regarding the no responding issue, I managed to get your ticket number via the email. The email team had responded on 06 April. Please kindly check the email or spam to see if you had received it. If you are not able to find this email, please let me know, I will inform the proper team to send the email again. |
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