DHL $365 import fee tax
3305 15 2015-5-18
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andrelundin
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Flight distance : 1060 ft
Sweden
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Got my P3A last week, certainly stoked.
Got an invoice from DHL this week, 365 USD import fee tax, not so stoked anymore.

Anyone else got a ridicolous import fee?

If I knew this before I would have bought it from a retailer since that would've been cheaper..
2015-5-18
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bactrimforte
lvl.2

Italy
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Inform DJI afaik reading of this and other forums they'll provide to solve the "problem".

2015-5-18
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andrelundin
lvl.1
Flight distance : 1060 ft
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bactrimforte Posted at 2015-5-18 17:03
Inform DJI afaik reading of this and other forums they'll provide to solve the "problem".

Ok, cheers.
I sent an email to sales@dji.com about the issue, hope they can help me solve this.

And hopefully I won't get a similar invoice after the extra battery arrives!..
2015-5-18
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nr.kyborg
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Denmark
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I think this is normal when you order outside EU
2015-5-18
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bactrimforte
lvl.2

Italy
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http://forum.dji.com/thread-5128-1-1.html
http://www.phantompilots.com/thr ... s-and-duties.13693/
2015-5-18
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andrelundin
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nr.kyborg Posted at 2015-5-18 17:44
I think this is normal when you order outside EU

It might be normal for some companies, but according to DJI's Shipping & Delivery FAQ:

"3. Will my parcel be charged customs and import charges?
You don't need to pay any VAT or duty tax. However, some local shipping agents may try to charge you for this. If you encounter this situation, please DO NOT pay them, and contact our online sales support at onlinesales@dji.com. We will follow up to you."

So hopefully they can sort this out in a spiffy.
2015-5-18
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schoug
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andrelundin@me. Posted at 2015-5-18 19:30
It might be normal for some companies, but according to DJI's Shipping & Delivery FAQ:

"3. Will m ...

Hi,
Received my p3a last Monday but no invoice from DHL.
Also ordered the hard case and extra batteries.

Dji has stated several times that you will only pay the actual price of the Phantom. No tax,no import fee nothing.

Please let me know after you have contacted DJI. I will keep an eye in my mailbox if anything shows up.
Btw, did Dhl invoice you in USD or you recalculated the amount from SEK?
2015-5-18
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jdwebb
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United States
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In the US, DHL nor any other shipping company and add an "import tax". It is taxation without representation. A tax cannot be applied to the price of anything unless it is an excise or sales tax collected by the federal government or state. Any kind of import fee would have to be paid by the retailer, now if they choose to pass it on to the consumer in the price of the goods, thats their prerogative, but they can't call it a tax.
2015-5-18
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bactrimforte
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Italy
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jdwebb Posted at 2015-5-19 08:31
In the US, DHL nor any other shipping company and add an "import tax". It is taxation without repres ...

@jdwebb: if you buy US from US yes but excise could be applied if you buy RTW (rest of the world) from US. Same here in Italy, for normal people, not commercial activities, the price showed is the final price. But if you buy from outside EU excise could be applied.
(Not only, I bought here in Italy because we have 2 year warranty from the reseller, it's the law. Not working from stuff bought outside.)
2015-5-19
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PublicRealtor
lvl.2

United States
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I'm from the USA. I thought Europe was big on "free trade".
2015-5-19
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knicholas194
lvl.2

United States
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I got slapped with a "Foreign Transaction Fee" from Bank of America when my Phantom 3 arrived - $37.77
It wasn't nearly as high as yours, but still.
2015-5-19
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andrelundin
lvl.1
Flight distance : 1060 ft
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schoug@gmail.co Posted at 2015-5-19 02:33
Hi,
Received my p3a last Monday but no invoice from DHL.
Also ordered the hard case and extra batt ...

Hey there mate,

DHL invoiced me in SEK, I just recalculated to USD for easier reference to rest of the community.

DJI responded to my ticket after about 24 hours saying I shouldn't pay, and I need not worry about the invoice, they would take care of it.

So, looks like they step up for these occurrences.
Good to know for when the second batch of batteries starts shipping.

Cheers
2015-5-27
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bactrimforte
lvl.2

Italy
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So the references I wrote were right. Good news!
2015-5-27
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andrelundin
lvl.1
Flight distance : 1060 ft
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bactrimforte Posted at 2015-5-27 21:13
So the references I wrote were right. Good news!

Absolutely, cheers mate!
2015-5-28
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Brocky
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Australia
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I just bought $4,300 worth of p4p and accessories from dji china direct. It was delivered by dhl in just over one week via Hong Kong - Cairns, didn't pay a cent aust import fees
2016-12-22
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endotherm
First Officer
Flight distance : 503241 ft

Australia
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Brocky Posted at 2016-12-22 19:58
I just bought $4,300 worth of p4p and accessories from dji china direct. It was delivered by dhl in just over one week via Hong Kong - Cairns, didn't pay a cent aust import fees

You were lucky, you should have been stung for 10% in GST as the import was in excess of the $1000 limit.
2016-12-22
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