Charliejspark
lvl.4
Flight distance : 286654 ft
United Kingdom
Offline
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DJI Susan Posted at 2018-9-26 19:14
Hi Charlie, if the unit has been activated more than 48 hours and still works well, video verification is required to ensure the unit is qualified to purchase DJI Care Refresh. We're sorry if this bothers you, please kindly check whether your family or friends can help you complete the video.
Also, as you mentioned someone told you that DJI Care Refresh is not available in the UK, do you refer to our support? If yes, please kindly advise how do you contact our support and provide us with your phone number/email address when contacted our support, we'd like to investigate the exact status, thanks so much!
Thanks. I have flown my Spark 192 times for 20 hours and tit is brilliant.
I can not remember where it said DJI Care Refresh was not available in UK., I thought it was when I went to the shop. It did not say not available in UK just not available in my region.
I am thinking of upgrading so will not bother about Care Refresh now, |
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