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Camera view seems narrow
319 11 2018-10-30
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Salmonslayer
Second Officer
Flight distance : 100220 ft
Canada
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I just got a samsung S8+ and when I hooked it up my P3s It seems the camera view is narroe and a lot of unessisary black area on the sides ,is there an adjustment anywhere to widden tge camera view .the picture realky doesnt do any justice but only about 2/3 of the screen is the cameraview
Screenshot_20181030-161831_DJI GO.jpg
2018-10-30
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Bashy
Captain
Flight distance : 549140 ft
United Kingdom
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is it set to 4:3 image? not sure if thats the issue?
2018-10-30
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Geebax
Captain
Australia
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Bashy Posted at 2018-10-30 21:46
is it set to 4:3 image? not sure if thats the issue?

I think you are spot on. The camera mode appears to be switched to still photo, and if the OP has his camera set up for 4:3 aspect ratio, then that looks pretty right to me. Another thing that might also influence the narrow appearance is that the new phone might have a larger and longer screen, so the Go App cannot fill it as much.
2018-10-30
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Peterx
Captain
Flight distance : 1444042 ft
Germany
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Did you switch between the video and picture capture and have difference in screen yet?
2018-10-31
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Salmonslayer
Second Officer
Flight distance : 100220 ft
Canada
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Bashy Posted at 2018-10-30 21:46
is it set to 4:3 image? not sure if thats the issue?

Bashy , what do you mean "it" ?   the phone or in the controller ?  
2018-10-31
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Salmonslayer
Second Officer
Flight distance : 100220 ft
Canada
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Peterx Posted at 2018-10-31 01:15
Did you switch between the video and picture capture and have difference in screen yet?

will check , tks (should there be a difference ?)
2018-10-31
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Salmonslayer
Second Officer
Flight distance : 100220 ft
Canada
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Like I said this is a new cell to me , maybe its normal (the amount of black area on the sides), what do you guys think ?
2018-10-31
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Peterx
Captain
Flight distance : 1444042 ft
Germany
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There is a difference mostly on iOS devices. If you take videos then you don´t have any black borders but if you want to take photos then you get black borders left and right. Your screen cap shows me that you were in photo mode and not in video mode.
2018-10-31
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Droner500
Second Officer
United States
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There is a way so that it is wider for video and photo. I think it is somwhere in the camera settings.
2018-10-31
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Peterx
Captain
Flight distance : 1444042 ft
Germany
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I´ll make a look for it.
2018-10-31
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DJI Stephen
Super Moderator

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Hi Salmonslayer. I am sorry to know that you are having issue with the display of the DJI Go on you new device. Upon cheking the Samsung S8+ it is not yet a part of the recommended mobile device for the DJI Phantom 3 Standard. It is recommended to use a recommended mobile device for you to you to use and to utilize all the functions and features of the DJI Go. Just for reference I will post the list of recommended mobile device for the DJI Phantom 3 Standard. Thank you.

2018-11-1
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Peterx
Captain
Flight distance : 1444042 ft
Germany
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Today i ´ll make a flight and make some screen caps in photo mode and in video mode. Then i´ll post them.
2018-11-3
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