jharpphoto45
lvl.3
United States
Offline
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DJI Gamora Posted at 12-13 07:52
Hi jharpphoto45, thank you for bringing this query to us. Apologies for the troubles you had with the app. I understand the App won't allow you to select the RAW file settings. Just to isolate the issue, I'd like to ask the model or make of your mobile device wherein the DJI Go 4 app downloaded? Have you checked the SD card if it's already full? Have you format the SD before or switched cards recently? Would it be possible to attach a screen grab of the app? Kindly reach us again if you have concerns. Thank you.
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Im using an Iphone 6 and an Ipad mini and having the same issue on both devices. The sd card hasn’t been formatted but there is lots of space left on it. |
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