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P4PV2.0 - Repair
493 8 2019-1-17
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TheLazyC
First Officer
Flight distance : 115200 ft
United States
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What is everyone's pasted experience on REPAIRED drones? I crashed mine and it is being fixed, but curious if I will start having issues.

Here is my repair list:

Yaw Axis Motor
Gimbal Vibration Absorbing Board
Middle Frame
Aircraft Upper Shell
Gimbal Flexible Flat Cable
Pitch-axis Motor
Roll Motor
Roll-axis Bracket V03
Battery Compartment Holder
Lens Front Shell
Left Landing Gear

2019-1-17
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fansb1fe1104
Captain
Flight distance : 3372566 ft
United States
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When you crash and send it in for repair, they usually send you back a refurbished one, not the the one you sent them.
2019-1-17
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TheLazyC
First Officer
Flight distance : 115200 ft
United States
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fansb1fe1104 Posted at 1-17 12:51
When you crash and send it in for repair, they usually send you back a refurbished one, not the the one you sent them.

This was not sent back to DJI for repair, but an authorized reseller/repair shop. They ordered the parts from DJI because they did not have the V2.0 parts in stock.
2019-1-17
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DJI Natalia
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TheLazyC Posted at 1-17 13:26
This was not sent back to DJI for repair, but an authorized reseller/repair shop. They ordered the parts from DJI because they did not have the V2.0 parts in stock.

Hi there. Thanks for reaching out. I highly suggest you monitor your drone so we can check. Also, we highly recommend you to send it in to our repair facilities for better service. We will provide you with an excellent and accurate solution to your drone. If the issue persists, please let us know. Thanks for your understanding.
2019-1-20
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ALABAMA
Captain
Flight distance : 9690607 ft
United States
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Mind telling us who is doing the repairs?
2019-1-20
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TheLazyC
First Officer
Flight distance : 115200 ft
United States
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ALABAMA Posted at 1-20 13:41
Mind telling us who is doing the repairs?

Carolina Dronz
2019-1-21
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TheLazyC
First Officer
Flight distance : 115200 ft
United States
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DJI Natalia Posted at 1-20 10:13
Hi there. Thanks for reaching out. I highly suggest you monitor your drone so we can check. Also, we highly recommend you to send it in to our repair facilities for better service. We will provide you with an excellent and accurate solution to your drone. If the issue persists, please let us know. Thanks for your understanding.

So, you are telling me that we should not be using your authorized resellers?
2019-1-21
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ALABAMA
Captain
Flight distance : 9690607 ft
United States
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Never heard of them, but maybe they'll do a good job for ya.
2019-1-21
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TheLazyC
First Officer
Flight distance : 115200 ft
United States
Offline

DJI Natalia Posted at 1-20 10:13
Hi there. Thanks for reaching out. I highly suggest you monitor your drone so we can check. Also, we highly recommend you to send it in to our repair facilities for better service. We will provide you with an excellent and accurate solution to your drone. If the issue persists, please let us know. Thanks for your understanding.

I received my replacement drone back from DJI today, is it already registered to my DJI account since it came from DJI?
2019-1-28
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