DJI Mindy
Administrator
Offline
|
Juno_Works Posted at 4-28 02:02
i tried just now and its not happening and for focus everything is same as above you mentioned , ive kept same settings but nothing happening . im waiting for firmware to update and i hope it will work, but still i can't update the firmware
Sorry to know the issue remains.
1. Please make sure your computer is connecting to the network normally.
2. Make sure you are running the latest DJI PRO Assistant for Ronin.
3. Balance the gimbal properly and disconnect the camera before updating.
4. When the latest firmware fails to be updated, please re-plug the Type-C cable, then restart the gimbal and update again.
5. If there is still no luck, please provide us the serial number of your Ronin-S and export the logs for further analysis, you can upload to Dropbox or Google Drive and post the link here.
Windows:C:\Users\xxxxxxxx\AppData\Roaming\DJI Assistant 2\RONIN\log
Mac: ~/Library/Application Support/DJI Pro Assistant For Ronin /Contents/DJIApp |
|