nscheffer
lvl.3
Flight distance : 2078563 ft
France
Offline
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Hi,
I was playing indoor and due to light off my Inspire 1 was lost in the dark and reach slowly the wall, to finally crash !
4x Props destroyed and some minor scratch on the Inspire 1, I decide to send it to DJI for inspection.
Contact DJI Germany (I am based in Paris, France), DJI send me the RMA procedure.
After one month and regular contact for status update, i receive back my Inspire 1 fully tested and ready to fly again.
The TX radio has been changed due to a strange very low audio speaker..
I ask after what was done and i receive and email with the full test report and what was done and parts change.
At the end, DJI service and support is great, fantastic and very professional.
Thanks DJI Team.
Regards
Nicolas
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