Diabolika
lvl.2
Flight distance : 49341 ft
Dominican Republic
Offline
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DJI Natalia Posted at 3-31 19:40
Hi Diabolika, so sorry for that case happened. You are recommended to send the drone in for service.
You may start an online repair request on our official web: https://repair.dji.com/repair/index?site=brandsite&from=nav or contact our support team at this link: http://www.dji.com/support to open a case and then send it in. We'll do our best to help this out.
Please be advised that due to COVID-19 prevention and traffic controls, product repairs and shipment times are expected to be delayed. Thanks for your kind understanding.
Hello Natalia,
Thank you fast reply but as you know due to covid-19 I am under quarantine as everyone does and I’m kind a in a remote place that I don’t have access to anything. Also I don’t have an computer just an iPad and a phone. So I will love any suggestions so I can apply on drone.
Thanks
Alp |
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