Ok I have spent £20K on the M300 and the H20T camera payload + accessories - I attached the H20T payload fine to the M300 single downward facing gimbal connector and flew it with no issues although on the original firmware which has a very limited primary flight display functionality. Anyway all firmware updates performed fine.

The next day I tried to attach the H20T to the gimball connector on the M300 (white dot on the payload to red dot on the connector) and it wouldn't!!!!! The two connectors won't sit flush and so won't connect. What a terrible design!!!!


Anyone have this issue?

OK happy to say I have now resolved it thanks to a very old Inspire 1 post where the same problem happened - very issue to resolve!

Post here https://forum.dji.com/thread-106454-1-1.html

Good to know you have figured out the issue, the connection inside the aircraft could be rotated occasionally, please always make sure it is in the correct position, enjoy flying.

the gimble connector seems to shift in transit and just needs to be realigned - rotate and align and it fits just fine but a head scratcher the first time.

I’m having the same issue. How do we know what is the correct position?

speedbird747 Posted at 2020-6-7 10:32
OK happy to say I have now resolved it thanks to a very old Inspire 1 post where the same problem happened - very issue to resolve!

Post here https://forum.dji.com/thread-106454-1-1.html

Hey, I’m having the same issue with the H20T. Could you explain how to move the gimbal connectior?

VolantDrone Posted at 10-19 11:55
Hey, I’m having the same issue with the H20T. Could you explain how to move the gimbal connectior?

really easy just rotate the connector (on the aircraft) the gimbal attaches to - just use you thumb and first finger to rotate the connector slightly by pressing gently your fingers onto the the two metal mounds (see red highlights) and then it slides in a circular motion  - see picture below

move these points

Thank you. I was not able to move it at first but after I restarted the drone and turned it off I was able to move it...appreciate your help!!!

speedbird747 Posted at 2020-6-7 10:32
OK happy to say I have now resolved it thanks to a very old Inspire 1 post where the same problem happened - very issue to resolve!

Post here https://forum.dji.com/thread-106454-1-1.html

Hello can u help me by video how to rotate the silver part inaide the bid

easier if you push the button while attempting to turn it.

You just have to move the inside connecter part I believe. Try shifting the black part into a different angle and it should fit in...