gary
lvl.1
United States
Offline
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I have dual remotes for my Inspire 1.
I attempted to fly with the dual controllers but I could not get the dual controllers to link.
I worked with Chat support for two hours, went around and around and around and got nowhere. They suggested calling US Support.
I tried phone calling U.S. Support and got a VERY RUDE voice mail message that said "We are busy, Call Back Later" and then hung up.
It would not allow me to wait on hold, and just hung up on me - VERY RUDE!!!!!!!!!!!!
The dual controllers will not link:
I read the manual and followed it. Did not work.
I engaged Chat support for hours - ensured both controllers had the latest firmware, swapped remotes, etc. Nothing worked, then Chat said call U.S. phone support.
- I called U.S. phone support on July 2, 2015 at 10AM Pacific Time - Went through the Voice Mail tree to Inspire 1 Support - the voice mail said "We are Busy, Call Back Later" and then HUNG UP ON ME. It would not let me wait on hold.
- I called again at 2PM, the voice mail HUNG UP ON ME.
- I called again at 4PM, the voice mail HUNG UP ON ME.
I need support - I am doing everything exactly as written in the manual and the dual controllers will not link. I ensured both I need support.
Lastly, since I purchased dual controllers, it would have been nice to include two harnesses. I received only one harness. I see I can purchase a second harness for $35. After spending over $3,000 on a dual controller Inspire 1, one would think DJI would ship two harnesses.
Please Help!!!!!
Gary
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