Brennan323
lvl.1
Flight distance : 282795 ft
United States
Offline
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DJI Paladin Posted at 6-25 19:34
Hi there. We're sorry to know the incident that happened in your unit. In this case, we strongly suggest contacting our support team to start up a ticket at https://www.dji.com/support. If you have the DJI Care refresh, if the only damaged one is the drone and the propellers, you can just send them alone without the battery and remote controller, place the unit in a safe box and surround it with bubble wrap for the package to be safe inside and outside. Hope this helps. Thank you for your continued support!
Thank you for clarifying for me. Have a great rest of your day! |
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