DJI Stephen
DJI team
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djiuser_60NOTd6vAAMr Posted at 11-23 04:16
I buy my new DJI mini 2 ,,, only go 1200 meter away and loss all the connection , why I'm only available to fly around closed to my house if I go far than 1200 meter i loss all connections and dron active RTO
Hi there. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and kindly please fly your DJI Mini 2 to a different location with less interference to see if the issue will still persist and may we know what is the model of the mobile device you are using please? The said DJI drone might have picked up magnetic interference on the ground, and you took off from close to a buildings with rebar concrete metal objects on it. In addition, please make sure that the antennas are pointed toward the aircraft for optimal transmission. Thank you.
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