djiuser_GKJesw5cBNDu
lvl.1
Flight distance : 41909 ft
Malta
Offline
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Hi everyone,
I had a run away case last month (remote lost connection and drone never returned) and after sending DJI the video of the flights + ensured everything was synced, they wanted the flight logs from the internal storage of my phone.
I couldn't provide these since they weren't written on the phone at the locations they said they should be.
I paid for a replacement drone and flew it yesterday for the first time on a new phone (just to ensure that it wasn't a phone issue).
After the flight, with auto sync of records switched on, I got to my internal storage, and again, no files are being written:
https://www.dropbox.com/s/e6u8rinnq8koz5g/Screen_Recording_20211220-190004_My%20Files.mp4?dl=0
What can the issue be here? And how do I get the app to write these files in internal storage? Any clues?
Thanks a lot.
Kevin
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